HCL walkinDrive for BE/BTech/BCA/BSc/Diploma Graduates- 18 June 2014

www.hcl.com

HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.

Candidate Profile:

  • Candidate should possess B.Tech/BE/ Diploma Engineering (Branches - EEE, CS, IT, ECE, E&I) /GNIIT(after 12th 3yr course) /BCA/BSc from 2014 batch.
  • Candidates should have good communication and analytical skills.
  • Strong communication (verbal and written) and interpersonal.

Job Description:

  • Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions.
  • Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any).
  • Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's.
  • Assign work orders / incidents to appropriate support teams and follow up until closure. 
  • Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact. 
  • Route problems to internal 2nd and 3rd level IT support staff.

Company Name:
HCL
Job Role:
Entry Level Engineer
Qualification:
BE/BTech/BCA/BSc/Diploma
Job Location
Chennai
Experience:
Freshers (2014 Batch)
Package:
Rs 1.75 LPA
Walkin Date:
18 June 2014
How To Apply: 
Interested and eligible candidates may apply this post by walk-in to the following venue on 18 June 2014 | Time: 9am

Walkin Location:  
VEL MURUGAN AUDITORIUM,
B-24,Vel Tech Dr.RR & Dr.SR Technical University,
#42 Avadi-VelTech Road,
Avadi, Chennai, Tamil Nadu, 




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