HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
Candidate Profile:
- Candidate should possess B.Tech/BE/ Diploma Engineering (Branches - EEE, CS, IT, ECE, E&I) /GNIIT(after 12th 3yr course) /BCA/BSc from 2014 batch.
- Candidates should have good communication and analytical skills.
- Strong communication (verbal and written) and interpersonal.
Job Description:
- Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions.
- Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any).
- Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's.
- Assign work orders / incidents to appropriate support teams and follow up until closure.
- Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact.
- Route problems to internal 2nd and 3rd level IT support staff.
Company
Name:
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HCL
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Job Role:
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Entry Level Engineer
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Qualification:
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BE/BTech/BCA/BSc/Diploma
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Job Location
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Experience:
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Freshers (2014 Batch)
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Package:
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Rs 1.75 LPA
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Walkin Date:
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18 June 2014
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How To Apply:
Interested and eligible candidates may apply this post by walk-in to the following venue on 18 June 2014 | Time: 9am
Walkin Location:
VEL MURUGAN AUDITORIUM,
B-24,Vel Tech Dr.RR & Dr.SR Technical University,
#42 Avadi-VelTech Road,
Avadi, Chennai, Tamil Nadu,
Interested and eligible candidates may apply this post by walk-in to the following venue on 18 June 2014 | Time: 9am
Walkin Location:
VEL MURUGAN AUDITORIUM,
B-24,Vel Tech Dr.RR & Dr.SR Technical University,
#42 Avadi-VelTech Road,
Avadi, Chennai, Tamil Nadu,
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