About Company:HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 90,000 professionals from diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
Company name:HCL
Company name:HCL
Job Role:Associate/Senior Associate
Educational Qualifications:Any Graduate
Salary:As Per Company Norms
Job Description:
1. To respond to written enquiries received from US customers.
2. Process all insurance related back office operations work like claims and servicing actions on Property & Causality (Non-Life Insurance), as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
3. To ensure consistently high quality standards as per agreed levels.
4. Respond to customer complaints in writing in a professional manner in order to maintain good customer relations.
5. Respond to Customers ensuring that they are treated fairly and that a high level of service is delivered.
6. To assist in the development of services to current Customers by offering appropriate solutions to any problems.
7. To participate fully in departmental and team meetings in order to relay information and promote effective communication and suggest process improvements as appropriate.
8. To work with colleagues towards operating self managed teams.
9. To work within US industry compliance and legislative requirements under the guidance of the team Leader, ensuring compliance with controls and procedures.
10. To participate in project work where required whether sponsored by the department or other areas of the company.
11. To undertake any other duties as may be deemed appropriate by the Team Leader and any higher officials.
1. To respond to written enquiries received from US customers.
2. Process all insurance related back office operations work like claims and servicing actions on Property & Causality (Non-Life Insurance), as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
3. To ensure consistently high quality standards as per agreed levels.
4. Respond to customer complaints in writing in a professional manner in order to maintain good customer relations.
5. Respond to Customers ensuring that they are treated fairly and that a high level of service is delivered.
6. To assist in the development of services to current Customers by offering appropriate solutions to any problems.
7. To participate fully in departmental and team meetings in order to relay information and promote effective communication and suggest process improvements as appropriate.
8. To work with colleagues towards operating self managed teams.
9. To work within US industry compliance and legislative requirements under the guidance of the team Leader, ensuring compliance with controls and procedures.
10. To participate in project work where required whether sponsored by the department or other areas of the company.
11. To undertake any other duties as may be deemed appropriate by the Team Leader and any higher officials.
How to Apply: Interested and eligible candidates can walk-in directly to the below mentioned venue.
Walk-In Date :21 & 22 Dec 2015(9:00 P.M)
Venue:
HCL Technologies ltd,
W.S.S. Towers, # 107 & 108, 1st Floor,
Harris Road, Pudupet, Mount Road,
Chennai-2, Landmark - Near Casino Theatre.
Walk-In Date :21 & 22 Dec 2015(9:00 P.M)
Venue:
HCL Technologies ltd,
W.S.S. Towers, # 107 & 108, 1st Floor,
Harris Road, Pudupet, Mount Road,
Chennai-2, Landmark - Near Casino Theatre.
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