USHA Walkin Drive for Any Graduates "Service Associate", Freshers/Exp- 26 May 2014

Company Profile: USHA International Ltd., an enterprise of the Shriram Group, is one of India’s largest consumer durables marketing companies with a turnover of over Rs.650 crores. Our diverse range of products has over 60 million satisfied customers in 60 countries around the world.

Candidate Profile:

Candidate should possess Any Graduate from a recognised university.
Candidates should have good communication and analytical skills.
Strong communication (verbal and written) and interpersonal.

Job Description:

Answer Inbound Complaint Calls as well as assist customers who have specific queries.
Make outbound calls to take customer concerns or to check satisfaction level.
Listen to and record complaints in the customer service applicationt.
Answer queries and give clarity on desired information.
Resolving problems by clarifying issues and escalating unsolved problems
Fulfill requests by clarifying desired information, completing transactions, forwarding requests.
Maintain call center database by entering information.
Keeping equipment (Computers, Headsets etc.) operational by following established procedures and by timely reporting malfunctions.
Update job knowledge by participating in Job Knowledge opportunities and quizzes.
Enhance organization reputation by accepting ownership for new and different requests, exploring opportunities to add value to job accomplishments.
Provide personalized customer service of the highest level.
Vacancies in English, Hindi, Bengali, Oriya, Tamil, Telugu, Kannada, Malyalam

*Company Name*:	*USHA International Ltd*
Job Role:	Service Associate (Technical)
Qualification:	Any Graduate
Job Location	Gurgaon
Experience:	0 to 4 Years
Package:	As Per Industry Standards
Walkin Date:	26 May 2014

How To Apply:
Interested and eligible candidates apply this position in online as soon as possible (before the link expires)

Walkin Location:
Date: Will be communicated to the registered candidates